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Information of biblio record :BL
Language of Text,Soundtrack etc.:English
Record identifier:2335
Personal Name:Gittell, Jody Hoffer.
Title and statement of responsibility and:High performance healthcare : : using the power of relationships to achieve quality, efficiency and resilience /\ Jody Hoffer Gittell.
Publication:New York :: McGraw-Hill,, c2009.
Physical Description:xv, 335 p. ::ill. ;;24 cm.
Internal Bibliographies/Indexes:Includes bibliographical references (p. 271-314) and index.
Contents Note:The challenges we face -- What is relational coordination? -- How relational coordination drives quality and efficiency performance -- A different kind of high performance work system -- Select for teamwork -- Measure team performance -- Reward team performance -- Resolve conflicts proactively -- Invest in frontline leadership -- Design jobs for focus -- Make job boundaries flexible -- Create boundary spanners -- Connect through pathways -- Broaden participation in patient rounds -- Develop shared information systems -- Partner with your suppliers -- Combine work practices to build a high performance work system -- Respond to pressure with resilience -- Transform your organization in a systemic way -- Support change at the industry level.
International Standard Book Number (ISBN):9780071621762 (acid-free paper)
0071621768 (acid-free paper)
Topical Name Used as Subject:Health care teams.
Topical Name Used as Subject:Medical cooperation.
Topical Name Used as Subject:Health facilities-- Personnel management.
LCC:‭R729.5.H4‬‭G58 2009‬